Privacy Policy
Last updated: August 12th, 2024
At Balkan Journey (“we,” “our,” or “the Company”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (“the Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1.1. Personal Information
We may collect personal information that you voluntarily provide when you register on our Site, make a purchase, request a quote, or contact us. This information may include, but is not limited to:
– Full name
– Email address
– Phone number
– Address
– Payment information (such as credit card number)
– Account information (such as username and password)
1.2. Non-Personal Information
We may also automatically collect non-personal information when you visit our Site, such as:
– IP address
– Browser type
– Operating system
– Pages visited on our Site
– Time and date of access
– Referring websites
Use of Information
We use the information we collect for the following purposes:
– To process transactions: We use your information to manage your bookings and payments.
– To improve our Site: We analyze non-personal information to understand how users interact with our Site and enhance their experience.
– To send communications: We may use your contact information to send confirmations, updates, promotions, and news related to our services.
– To address inquiries: We use your information to respond to your questions and provide customer support.
Sharing Information
We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:
– Service Providers: We may share your information with service providers who assist us in operating our Site, processing payments, sending emails, or performing other functions on our behalf. These providers are obligated to protect your information and may only use it for the specific purposes for which it was provided.
– Legal Compliance: We may disclose your information if required by law or in response to legal requests from competent authorities.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Security of Information
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, which may include:
– Access: You may request access to the personal information we hold about you.
– Correction: You may request the correction of inaccurate or incomplete information.
– Deletion: You may request the deletion of your personal information, subject to certain exceptions.
– Objection: You may object to the processing of your personal information in certain circumstances.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device when you visit a website. You can set your browser to refuse all cookies or to notify you when cookies are sent. However, if you disable cookies, some parts of our Site may not function properly.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to periodically review this policy to stay informed about any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
– Email: info@balkanjourney.net
